Shipping policy
Shipping Methods
We offer the following shipping options:
- Economy Shipping: Estimated delivery time is [5] to [8] business days.
- Standard Shipping: Estimated delivery time is [3] to [5] business days.
- Expedited Shipping: Estimated delivery time is [1] to [2] business days.
- Overnight Shipping: Estimated delivery time is [1] business day.
Shipping methods and delivery times may vary depending on your location and availability.
1. Shipping Costs
Shipping costs are calculated based on the shipping method selected and the destination of the order. The total shipping cost will be displayed at checkout before you complete your purchase. We may offer free shipping promotions from time to time, which will be clearly indicated on our Site.
2. Order Processing Time
Orders are processed within 3-8 business days of receipt. Processing time may be longer during peak seasons or promotional events. Once your order has been processed, you will receive a confirmation email with tracking information.
3. Delivery Times
Delivery times are estimates and are not guaranteed. They depend on the shipping method chosen and the delivery address. Delays may occur due to factors beyond our control, such as weather conditions or carrier issues.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment. If you have any issues with tracking your order, please contact us at etherealstudiosthreads@gmail.com.
5. Missing or Lost Orders
If your order has not arrived within the expected delivery time, please check the tracking information first. If you are unable to locate your package or believe it to be lost, contact us at etherealstudiosthreads@gmail.com for assistance. We will work with the carrier to resolve the issue.
6. Incorrect Shipping Information
Please ensure that the shipping address provided during checkout is accurate. We are not responsible for delays or issues caused by incorrect or incomplete shipping information. If you realize there is an error in your address after placing the order, contact us immediately at etherealstudiosthreads@gmail.com to make corrections before your order is shipped.
7. Contact Us
If you have any questions about our Shipping Policy or need assistance with your order, please contact us at: etherealstudiosthreads@gmail.com